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Make Outsourcing Easier with RevDeBug

2016.08.29

The Internet has made it easy to outsource work across countries, continents, and even half way around the world. But does outsourcing necessarily make development work easier?

According to some reports, outsourced IT contracts regularly cost 62% more than companies expect. That’s just based on financial costs. Outsourcing work also takes a lot more internal time to create the brief, manage, test and provide feedback or make direct improvements to the code.

There are numerous pitfalls associated with outsourcing development work, which are easy to avoid with enough planning and a little extra technical support.

1. Not factoring in timezone differences

When outsourcing, technical considerations are often secondary to communication issues. Waiting a day, or even half a day, for responses to emails, support tickets and feedback can cause serious delays to projects.

For urgent tasks, especially those that can directly impact important client relations, it is useful to only work with freelancers or other companies that either operate in/near your timezone, or working times are adjusted to factor in the difference.

2. Poor Communication Skills

Project managers need excellent communication skills. Projects can be put at risk when there is a failure to communicate. Managers need to understand and explain affectively, to a client and their team, to ensure everyone is on the same page. Otherwise, you risk receiving a product that fails to meet expectations and takes longer to fix and improve for the client; defeating the object of saving money through outsourcing.

3. Test Products in End User’s Environments

It is easy to overlook simple aspects of a project, such as language options and GPS data. But end users will soon notice if these things don’t work according to their location. Tools such as VPNs and emulators can help outsourced teams get around these problems, to ensure what they’re working closely resembles the end-user experience, with minimal changes required.

4. Protect Intellectual Property

Signed contracts don’t necessarily mean your code is protected. Right now, no universal law exits for intellectual property. In some countries popular with outsourcing, such as India, patent law doesn’t exist. Enforcing laws in other jurisdictions can prove enormously difficult.

Gideon Kimbrell, a Miami-based developer and entrepreneur, suggests the following from his experience outsourcing: "Splitting source code up into independent sections, limiting access to databases and resources, and specifically forbidding the sharing of any materials are all steps you can take to lower the risk of encountering problems in this area."

5. Ensure everyone is using RevDeBug

Debugging shouldn’t be something you or an outsourced team (or freelancer) spend ages doing. Not when there are other things to focus on, like working with new clients or designing new product features. Giving outsource teams access to RevDeBug will ensure they’re not spending hours finding and fixing bugs when you are paying them to undertake the heavy lifting side of the project development work.

Remember the steps outlined above and outsourcing projects should run smoother, wherever your team are based.

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